FAQ

Orthoclean Ultrasonic Cleaner


Q: What does the Orthoclean Ultrasonic Cleaner clean?

A: Orthoclean is able to effectively clean aligners/Invisalign, retainers, various guards such as night guards, bite planes/bite guards, dentures (plastic/acrylic and metal) and more. We have seen individuals use the device to clean jewelry and other accessories such as toothbrush heads with success, however, this is not what the Orthoclean is designed for. Please be aware that clear appliances undergoing permanent chemical deformation, leading to irreversible discoloration, may not be restorable to their original, new-like state.

 

Q: How does the Ultrasonic Cleaner compare to brushing or using cleaning tablets?

A: Toothbrushes do not effectively clean into the deep crevices on your appliance which results in bacteria & plaque accumulation over time, no matter how much you brush. It also causes abrasive damage which leads to scratches forming on your appliance, making them appear more cloudy and more prone to catching more plaque.

Cleaning tablets are only effective from a chemical standpoint. Similar to how mouthwash can't replace brushing your teeth, the mechanical action of cleaning from the ultrasonic cleaner is required to get into the deeper grooves and crevices.

 

Q: Will it remove ALL stains?

A: When it comes to ultrasonic cleaning, it’s important to note its limitations. This method might not be able to remove all types of stains, notably, clear appliances that undergo permanent chemical deformation. This can result in irreversible discoloration, making restoration to their original, new-like state difficult to achieve. To visualize, think of washing a white car that has had its paint discoloured over time to a cream colour. No amount of soap or scrubbing can fully restore it to its original colour, however the car will still be in a physically clean state. In most instances, staining is a result of plaque or food debris which is easily removed with our cleaner; your appliance after our ultrasonic treatment will be as clean and hygienic as a new appliance. As a company founded by professionals, we prioritize complete transparency about our product line compared to our competitors.

 

Q: Will it damage my dental appliance?

A: No, the ultrasonic cleaning method is entirely non-abrasive and is used regularly in the traditional dental sterilization workflow to clean a large range of materials including fragile items. Despite this, it is able to thoroughly clean the entire surface of the appliance.

 

Q: How does it compare to other ultrasonic cleaners?

A: We have tested them all.

We've done the hard work for you. After extensive testing of the top 8 ultrasonic cleaners on the market, we found that many of them are overpriced and unaffordable, fail to clean effectively, use cheap materials, or break down after a few months of regular use.


After months of testing and feedback from real patients and dental professionals, we've developed a ultrasonic cleaner that offers clinical-level effectiveness and durability, built with premium quality materials. Trusted and sold at a large number of dental practices throughout Australia and New Zealand, Orthoclean is the only oral appliance cleaning solution founded and trusted by real dental professionals.

Additionally, our cleaner utilizes more powerful 45kHz ultrasonic waves (most cleaners operate at 42kHz waves) to deliver a superior clean compared to other devices. To ensure your complete satisfaction, we also provide a 45-day money-back guarantee, making your purchase risk-free and included is a one-year extended warranty, guaranteeing quality you can trust.

 

Q: Can I put more than one dental appliance in at a time?

A: Yes. Orthoclean is designed with the capacity to facilitate multiple appliance at once, however, ensure the water level are not excessive.

 

Q: Do you have a warranty for the device?

A: Yes! We want to ensure that you receive a high-quality, effective product for long-term use; therefore, our product comes with a complete 12-month warranty for non-accidental breakage, covering standard use and all manufacturing defects (excludes product misuse or misplaced items). Contact us at support@orthocleanofficial.com for further assistance.

 

Q: Is there the possibility of a bulk discount?

A: Certainly! If you are a dental professional, we'd love to partner with you. Please see our collaborations tab in the header or footer and get in contact with us for discounted rates and special perks.


Orthoclean Sonic Dental Flosser


Q: What is the floss made of?

A: Yes. Orthoclean is designed with the capacity to facilitate multiple appliance at once, however, ensure the water level are not excessive.

 

Q: What’s the best technique for using the flosser?

A: Just like learning to ride a bike, there will be an initial learning curve in using the Sonic Flosser. Everyone's mouth is unique, with some individuals having tighter teeth than others, so patience is required to find the technique that works best for you. With daily use, you'll learn more about your own mouth and the spaces between particular teeth. We typically see individuals become flossing experts in around 2-4 weeks. Practice makes perfect!

These are the two main techniques for using the Orthoclean Sonic Flosser.

Roll-in, roll-out: To allow the floss to slide between the teeth, roll the floss head from outward to inward back and forth, allowing the vibrations to guide the floss in. Roll the head outwards (not upwards) to remove the floss.

Bite pad: gently bite on the soft pad/tongue cleanser with the opposing teeth to guide it between the teeth. Roll the head outwards (not upwards) to remove the floss.

For tight spaces: As with regular floss, it is normal to have tight contacts/spaces between particular teeth that may break the floss. The Roll-in, roll-out technique in the 'Clean' mode (highest frequency mode) is better suited for tighter teeth to avoid breaking the floss.

Pro-tip: You may very lightly coat the floss thread with coconut oil, which is naturally antimicrobial and slippery, to allow the floss to slide in more easily while providing some antimicrobial cleaning action.

 

Q: How long does each floss head last?

A: We've engineered our floss thread to be exceptionally durable, lasting over a week with regular use, for the daily user. These are best replaced after a week of use for hygiene reasons. To get the most out of your floss head, be sure to rinse it under the tap to wash away dislodged plaque. Alternatively, place it in the Orthoclean Ultrasonic Cleaner for a single 5-minute cycle.

Individuals with tight teeth or dental restorations may face increased wear and tear of the floss thread due to increased friction/force, and may require more frequent replacements if needed (for example, every 3-5 days).

To get the most out of your floss head, check out our answer to the FAQ 'What’s the best technique for using the flosser?'

 

Q: Can I use the device if I have dental restorations, crowns/veneers, or severe periodontitis?

A: The Sonic Flosser is designed to be compatible with sound, uncompromised restorations, including fillings, crowns, veneers, implant restorations, and more. Please note, as with regular floss, that the Sonic Flosser will not fit between bridged teeth (as they are joined together). It is recommended to consult your oral healthcare professional prior to use if you are dentally unfit or suspect if you have more severe periodontal disease.

 

Q: How does it compare to water flossing?

A: Water flossing has been gaining popularity in recent years due to its ease of use, speed, and ability to reach areas that traditional floss may struggle with. However, its main drawback is that it doesn’t physically get between the teeth, often leaving more plaque behind compared to string floss or floss picks. Think of it like rinsing dishes under the tap instead of scrubbing them with a brush.

The Orthoclean Sonic Flosser bridges the gap between these methods, combining the best of both worlds to deliver a faster, easier, and more effective flossing solution for improved oral health.

 

Q: Is the device waterproof?

A: Yes! Our device has an IPX7 rating. This rating indicates that the device can withstand incidental immersion in water of up to 1 meter for up to 30 minutes, splashes, rain or snow. The device is suitable for use in the shower.

 

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